What you need to know

Given the ongoing spread and news coverage about COVID-19 (also referred to as the coronavirus), below is some information about the symptoms to look out for, provincial health resources, and tips on staying healthy.

Self Assessment Tool

This tool is continuously updated with guidance from the various provincial health authorities. Guidelines are changing on a daily basis, so check back often.

Status Update

COVID-19 is a serious health threat, and the situation is evolving daily. The risk will vary between and within communities, but given the increasing number of cases in Canada, the risk to Canadians is considered high.

This does not mean that all Canadians will get the disease. Rather, it means that there is already a significant impact on our health care system and that, if we do not flatten the epidemic curve now, the increase of COVID-19 cases could impact health care resources available to Canadians.

Detailed updates and resources are available on the Public Health Agency of Canada website.


There are two things to be looking out for: symptoms and exposure. If you would answer “yes” to both symptom and exposure criteria, please contact Public Health (see below for contact information).

  • Fever (over 38 degrees Celsius) 
  • Cough 
  • Difficulty breathing

  • Any travel in the 14 days before symptoms started
  • You have been in close contact with someone who has experienced similar symptoms within 14 days of traveling
  • You have been exposed to a person with a confirmed or probable COVID-19 infection

Health Guidelines: What You Should Do

The Government of Ontario is updating its information and status of cases on a daily basis. You can find information and resources on their dedicated page.

You can also call Public Health at 1-866-797-0000 if you have any concerns about your health.

If you have a scheduled appointment

If you traveled in the last 14 days and are experiencing any of the symptoms outlined above, please stay home and contact Public Health. Follow the same recommendations if you have been in close contact with someone who has experienced similar symptoms within 14 days of visiting one of the affected countries.

Staying Healthy

Staying healthy doesn’t have to be complicated. Here are some ways to prevent getting sick:

  • Wash your hands regularly with soap and water for at least 20 seconds, use alcohol-based hand sanitizer with >60% alcohol, and avoid contact with your mouth
  • Maintain a social distance
  • Stay home if you are feeling ill
If you are experiencing any of the symptoms outlined above and also meet some of the exposure criteria, please call your provincial Public Health department immediately to get guidance on next steps. If you need to cancel an appointment due to instructions you receive from Public Health, please email us or connect with us via the Akira app.